Shipping policy

At Molly Vogue, we want every order to arrive smoothly and safely. Below you’ll find our current shipping options and important information about order processing and delivery.

📦 Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

• Orders are processed Monday through Friday.
• Processing may take longer during holidays, promotions, or periods of high order volume.
• Once your order has shipped, you’ll receive a confirmation email with tracking information.

🚚 Shipping Options

We currently ship within the United States.

Available shipping methods and fees will be shown at checkout before you complete your purchase.

📍 Tracking Information

After your package has been dispatched, a tracking number will be sent to your email.

Please allow 24–48 hours for tracking information to become active after the carrier receives your package.

⏱️ Delivery Information

Delivery times can vary depending on the destination, carrier conditions, weather, holidays, and other circumstances.

Please make sure your shipping address is complete and accurate before placing your order.

Molly Vogue is not responsible for delays or delivery issues caused by:

• Incorrect or incomplete addresses
• Failed delivery attempts
• Carrier delays
• Severe weather
• Transportation disruptions
• Circumstances beyond our reasonable control

Once an order has entered the fulfillment process, we may be unable to make changes to the shipping address.

🇺🇸 Shipping Area

At this time, Molly Vogue ships within the United States only.

Certain remote locations may require additional delivery time or may have carrier restrictions.

⚠️ Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible.

To help us investigate, please provide:

• Order number
• Tracking information
• Photos of the damaged package, if applicable
• Photos of the shipping label and packaging

We’ll review the situation and work with the carrier when necessary.

📮 Undeliverable Packages

Packages may be returned to us if they are refused, unclaimed, or sent to an incorrect address provided by the customer.

If a returned package needs to be shipped again, additional shipping charges may apply.

🏢 Business Address

Molly Vogue
509 Union Dr APT 303
Los Angeles, CA 90017
United States

Business Address Only — Not a Return Address

Please do not send returned merchandise to this address. If you need to return an item, contact our Customer Support team first for the correct return instructions and return address.

💌 Contact Us

Email: help@mollyvogue.com

For questions about shipping, delivery, or your order, our Customer Support team typically responds within 24–48 business hours.